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Company Profile

  Shenzhen XIMI TECHNOLOCY LIMITED is a global provider for biometric and security products contain with time attendance, accesscontrol, hotel door lock, turnstiles, video door phone and smart home systems. With the continuous enhancement of the development and a plenty of market applications, XIMI has gradually constructed identity authentication system and smart security ecosystem, which is based on biometric verification techniques.With years' experience of biometric verifications and security system, XIMI was officially established in 2008 and now has been a professional enterprise in biometric verification and security field.
  Your security, our responsibility, guides us and pushes us forward.The strict quality guarantee system,perfect management system, high- quality products and good after-sales service is our foothold in this field, "Quality First,Reputation First" is our company principle.
  XIMI strives to integrate biometric verification and security techniques, biometric verification includes smart card, fingerprint, face recognition, finger vein, palm recognition; Security includes building security and personal security. XIMI offers integrated and applied solutions and services, including smart security, smart education, smart medicine, smart finance, smart office, smart community, smart judiciary and so on.

 

•Our Vision: To be one of the leader in biometric and security field.
•Our Mission: Make the value to be largest for the customers.
•Our Value: Customer Is Our Forever Partner; Integrity, Unity, Innovate.

 

 

Shenzhen Ximi Technology Co., Ltd.

Shenzhen Ximi Technology Co., Ltd.

Shenzhen Ximi Technology Co., Ltd.

 

 

History

Shenzhen Ximi Technology Co., Ltd.

Service

WARRANTY TIME AND AFTER-SALE RULES

 

 

1, Warranty time: 1-2 years.

2, After-sale service: full life.

3, Warranty rules:

 

a, Artificial damage will be not in warranty rules.

 

b, When the goods damage, customers need to show the correct SN with a video, if it

Is firmware problem, we will try to solve it by sending customers firmware or remote

control operating. If it is hardware problem, customers should send back the broken parts

to my company, and then we will send the replace parts to u in your next order; If u need

them urgently, we will send to u by express asap.

 

c, All charge in warranty rules will be undertook by my company, customer need to follow

the rules my company require when the goods or replace parts send back.

 

d, All support will be free in the warranty time, we will provide support after the warranty

time also, but hardware replacement will be charged, firmware problem will be always free.

 

e, More details will be discussed in the future between both sides.

 

f, Technician Support Email: Support@ximitechnology.com

 

 

 

Sincerely,

 

Vicky Wen

Manager Director

Ximi Technology Limited

Our Team

Shenzhen Ximi Technology Co., Ltd.

Get in touch with us
Contact Person : Ms. Wen
Tel : 0086-136-4099-5514
Fax : 86-755-2376-7485
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